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Refund Security of Swapna Infotech


  • All Refund and Cancellation has to be authorized by Swapna Infotech
  • If Swapna Infotech or any of its websites fail to Fulfill an order a 98% Refund is initiated from order value.
  • In the event of any order cancellations request from customer end then the order amount will be refunded minus Payment gateway charges along with taxes if any.
  • Please note that charges for Cancellation & Refunds are as follows
  • EMI & Cardless EMI Payment Methods 3% From the order amount will be charged
  • Credit & Debit Card and rest Payment Methods 2.25% From the order amount will be charged
  • In Case the Payment has been made through Credit Card, The credit applied is always charged back to the consumers credit card including processing fees.
  • In Case the Payment has been made through Debit Card, Net Banking, UPI, Wallets the payment will be reflected in the same account source.
  • In the case of the initial order being paid by cheque or direct debit or any other means, we will typically issue a cheque for the refund amount. The mode of refund amount is at the sole discretion of our policy.
  • Any Authorised Refund or Cancellation will be credited back within 7 to 10 working days to its Original Payment Method.

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