వాపసు విధానం

Refund Security

All Refund and Cancellation has to be authorized by Swapna Infotech

 

Dear Customers, Please note that the replacement/return will be accepted till 10days after delivering of products. If Swapna Infotech or any of its websites fail to fulfill an order a 98% Refund is initiated from order value. In the event of any order cancellations request from customer end then the order amount will be refunded minus Payment gateway charges along with taxes if any.

 

Please note that charges for Cancellation & Refunds are as follows

 

EMI & Cardless EMI Payment Methods 3% from the order amount will be charged Credit & Debit Card and rest Payment Methods 2% from the order amount will deduct from order amount.

 

In Case the Payment has been made through Credit Card, The credit applied is always charged back to the consumer’s credit card ex-including processing fees.

 

In Case the Payment has been made through Debit Card, Net Banking, UPI, Wallets the payment will be reflected in the same account source ex-including processing fees.

 

In case of the initial order being paid by cheque or direct debit or any other means, we will typically issue a cheque for the refund amount. The mode of refund amount is at the sole discretion of our policy.

 

Any Authorized Refund or Cancellation will be credited back within 7 to 10 working days to its Original Payment Method.

Timeline of Refund – How refund works

0-3 Days from Order Cancellation.

3-5 Days Refund Initiated

5-7 Days Refund Processed

7-11 Days Refund back to source payment