Welcome to Swapna Infotech ("we", "our", "us"). These Terms of Service govern your access to and use of www.swapnainfotech.com and all related services, products, features, and content provided through our website.
By accessing or using our website, creating an account, or placing an order, you agree to be bound by these Terms of Service, our Privacy Policy, Refund Policy, Cancellation Policy, Replacement Policy, Buyer Protection Policy, and all other applicable policies published on our website.
If you do not agree with these Terms, please do not use our website.
Please read the following before confirming your order:
Verify the product specifications, pricing, and quantity before checkout. Ensure your shipping address, contact number, and email address are accurate. By placing an order, you confirm that you have read and accepted all applicable policies published on our website. Orders are subject to verification and acceptance by Swapna Infotech.
3. Secure Payments
Your payment security is important to us. Swapna Infotech uses secure and authorized payment gateways to process online transactions. Before making any payment, please ensure: The payment page displays a secure padlock (🔒). The website address begins with https://.
If you suspect a fraudulent or unsecured payment page, do not continue with the transaction. Contact Swapna Infotech immediately.
4. User Accounts
You may create an account using your email address, mobile number, or any supported login method. You are responsible for: Maintaining the confidentiality of your login credentials. Providing accurate account information. Updating your information whenever it changes. All activities carried out using your account. Swapna Infotech reserves the right to suspend or terminate accounts involved in fraudulent, abusive, or unauthorized activities.
5. Product Information
We strive to ensure that product descriptions, specifications, images, pricing, and availability are accurate. However: Product images are for illustration purposes only. Specifications may change without prior notice by the manufacturer. Pricing errors may occasionally occur. Availability is subject to stock. Swapna Infotech reserves the right to correct any errors and cancel affected orders with a full refund where applicable.
6. Pricing & Payments
All prices are displayed in Indian Rupees (₹). Available payment methods may include: UPI Credit Cards Debit Cards Net Banking EMI Options (on eligible products) Digital Wallets Other payment methods available during checkout Orders will be processed after successful payment verification or order confirmation, where applicable. Swapna Infotech reserves the right to decline or cancel suspicious or unauthorized transactions.
7. Order Acceptance
Submitting an order does not guarantee acceptance. Orders may be cancelled due to: Product unavailability Pricing errors Payment verification failure Suspected fraud Incorrect customer information Delivery restrictions If payment has already been received, eligible refunds will be processed in accordance with our Refund Policy.
8. Shipping & Delivery
Orders are delivered to serviceable locations across India.
Estimated delivery timelines are provided for customer convenience and may vary depending on:
Delivery location Courier partner Weather conditions Public holidays Other unforeseen circumstances
Please refer to our Delivery Information and Shipping Policy for complete details.
9. Returns, Refunds & Replacements
Returns, refunds, replacements, and cancellations are governed by our respective published policies.
Customers are encouraged to review these policies before placing an order.
10. Warranty
Products covered by a manufacturer's warranty are serviced according to the manufacturer's warranty terms.
Swapna Infotech facilitates warranty support where applicable but does not provide additional warranty beyond what is offered by the manufacturer unless expressly stated.
11. Intellectual Property
All website content, including logos, graphics, text, product listings, images, layouts, designs, and trademarks, is the property of Swapna Infotech or its licensors.
No content may be copied, reproduced, distributed, or used without prior written permission.
12. Acceptable Use
You agree not to: Use the website for unlawful purposes. Attempt unauthorized access to our systems. Interfere with website functionality. Upload malicious software or harmful content. Submit false or misleading information. Engage in fraudulent transactions. Violation of these Terms may result in suspension or termination of access.
13. Limitation of Liability
To the maximum extent permitted by law, Swapna Infotech shall not be liable for indirect, incidental, consequential, or special damages arising from the use of our website, products, or services.
Our total liability shall not exceed the amount paid for the affected order, except where otherwise required by applicable law.
14. Privacy
Your use of our website is also governed by our Privacy Policy.
Please review our Privacy Policy to understand how your personal information is collected, used, stored, and protected.
15. Policy Updates
Swapna Infotech may update these Terms of Service from time to time without prior notice.
The latest version will always be published on this website, and continued use of our services constitutes acceptance of the revised Terms.
16. Governing Law
These Terms of Service shall be governed by and interpreted in accordance with the laws of India.
Any disputes arising from the use of this website shall be subject to the exclusive jurisdiction of the competent courts in Telangana, India.
17. Contact Us
If you have any questions regarding these Terms of Service, please contact us: Swapna Infotech 📍 15-1-184, Mahatma Gandhi Road, Palwancha, Telangana 507115, India 📧 Email: info@swapnainfotech.com 📞 Phone: +91 99661 96835 🌐 Website: https://swapnainfotech.com
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